细致入微的服务

客户服务

我们客户服务代表的任务是:

"我们承诺高质量的服务,尽我们所有和所能,去满足乃至超越客户提出的要求,并给予我们客户他们所看重的服务。"

客户服务是一种团队精神

我们通过倾听客户的心声,满足客户需求以及兑现我们的承诺来不断完善我们的客户服务。

该服务质量源自于一丝不苟地执行我们的流程以及每个员工满足客户期望的个人承诺。

在斯比凯可,我们认识到要执行这种承诺需要对服务中所包括的要点有深刻的理解,这些要点是指:迅速回应、精准到位、责任义务和贯彻执行。

斯比凯可凭借其完整的客户管理体系来保证我们定单的处理,全球业务覆盖,同时满足本地客户业务需求。


斯比凯可全球

Großenbrode, Germany
Servicing Germany, Austria & Switzerland
+49 4367 715-0

Paris, France
Servicing Belgium, The Netherlands, France, Spain, Portugal and Italy
+33 1 49 03 78 00

Leatherhead, United Kingdom
Servicing UK, Ireland, South Africa and Baltics
+44 1372 369 400

Aberdeen, Scotland
Servicing CMC and Xanthan Gum Oilfield
+44 1224 843 784

Lille Skensved, Denmark
Servicing Scandinavia, Eastern Europe, North Africa, Middle East, Greece, Turkey
+45 56 165 616

Äänekoski, Finland
Servicing CMC Paper Nordic
+35 814 518 3000

Atlanta, Georgia, USA
Servicing United States, Canada and Mexico
+1 678 247 7300

Houston, Texas, USA
Servicing North and South America Oilfield
+1-713-895-7575

Limeira, São Paulo, Brazil
Servicing Central and South America
+55 19 3404 4600

Shanghai, China
Servicing Mainland China, Hong Kong, Taiwan, South Korea
+86 21 6154 8488

Singapore
Servicing South East Asia, India, Australia and New Zealand
+65 64919100

Tokyo, Japan
Servicing Japan
+813 35607313